Brand Policies & Warranties

Our Commitment

Your Peace of Mind: At Pro Play Elite, your satisfaction is our top priority. We strive for excellence in every aspect—from the selection of our products to your post-purchase care.

For the details on return policies, restocking fees, and warranty coverage, please review the specific Brand Policy provided below.

Your trust in us is paramount, and we are here to uphold it—every step of the way.

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HomeCourse®

Returns Within 30 Days: Not entirely satisfied with your HomeCourse® purchase from Pro Play Elite? We accept returns of undamaged items within 30 days—just be prepared to cover the shipping costs. Note that all returns will have a 15% restocking fee and must be returned in the original packaging with all accessories.

Handling Damaged Goods: In the rare event you receive a damaged HomeCourse® item, let us know immediately. Document the damage, and contact us at support@proplayelite.com. We'll handle the replacement process for you swiftly.

One-Year Manufacturer Warranty: HomeCourse® products come with a one-year warranty from the purchase date. This covers crucial parts like the motor and netting. The warranty doesn't cover misuse, unauthorized repairs, alterations, accidental damage, or normal wear (including the projection screen).

For any issues or to initiate a return, reach out to us at support@proplayelite.com, and we'll guide you through the next steps.

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