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What products do you specialize in at Pro Play Elite? We specialize in high-end sports technology and equipment, offering an extensive range from golf simulators like EagleEye and ProShot to baseball training tools such as PowerPitch and SwingMaster. We also carry a selection of premium golf accessories from Sandwedge.

How do I choose the right equipment for my needs? Our product pages provide detailed descriptions and specifications to help you understand the features and benefits of each item. If you need more personalized advice, our customer service team is available to help you make the best choice for your training needs.

What is your shipping policy? We offer free shipping on all orders within the continental USA. Items are typically shipped within 2-3 business days, and delivery times vary based on location. Expedited shipping options are available at an additional cost.

Do you offer international shipping? Currently, we ship only within the continental USA. We are working towards expanding our shipping options and will update our policy as new services become available.

What is your return policy? We accept returns within 30 days of purchase, provided the items are unused, in their original condition, and with all packaging intact. Simply pay the return shipping and our restocking fee, and we'll process your return.

How can I track my order? Once your order is shipped, we will provide you with a tracking number via email. You can use this number to check the status of your delivery on the carrier's website.

Do you offer financing options? Yes, we offer financing options through our partners. You can find more information and apply for financing directly on our product pages.

How do I care for and maintain my equipment? Each product comes with a care and maintenance guide. For specific queries or concerns, our customer service team is ready to provide expert advice on keeping your equipment in top condition.

Can I use Pro Play Elite equipment for commercial purposes? Yes, our equipment is suitable for both personal and commercial use. We also offer commercial-grade equipment specifically designed to withstand high usage in public or institutional settings.

How can I get in touch with customer service? You can reach our customer service team by calling 858-766-5311 during business hours or by emailing us through our contact page. We're here to assist you with any questions or concerns.